Microsoft Store - Perimeter Mall in Atlanta, GA Closed now

Reviews about Microsoft Store - Perimeter Mall

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  August 03, 2020, by Scott Gregory
  I went in on a Sunday afternoon with a simple question on my Surface Book; the zoom on the screen was not working. I was told to wait 2 hours for an appointment. I persisted but was told in no uncertain terms no would help me unless I was buying something new. I have been to many Microsoft Stores and this one has the worst customer service. I would never go back. Apple would never treat me this way. A very bad experience.
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  April 11, 2020, by Diego Meneses
  Had to return a gaming laptop I bought online. The machine was perfect, just not the perfect fit for me. Joshua was amazing. He and his coworker handled the return with no hick ups. Very understanding and helping people. They even gave me a coke to enjoy while we were having a very nice conversation. This has been my best costumer experience of 2017.
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  July 18, 2019, by Vergil Larson
  I went to this store to discuss some issues I was having with my phone. I waited 10 minutes for 2 employees who were talking about there weekend to help me. I asked a couple questions and the young gentlemen could not even answer one of my questions. Then he asked if I was interested in purchasing a new phone. My phone is 6 months old. Microsoft PLEASE educate your staff. I am a long time windows guy. I will not be purchasing any more windows products. Apple will be happy with my money since Microsoft doesn't seem to need it.