T-Mobile in Atlanta, GA Open now

Reviews about T-Mobile

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  July 19, 2020, by 1 ACT DRIVING SCHOOL
  NEVER WASTE YOUR TIME GOING. TO THIS STORE I stopped by somewhat late. But I had no choice since my galaxy s7 screen turned purple in many spots. I had to get a new phone. Robert working there looked at my NC license dated 2011(Not in brand new shape but well kept) and claimed the holograms are not good enough. They don't glow under blue light and don't look like the file picture for NC license we have on our desktop. I said sir this is a real license from 2011. It has holograms ALL OVER IT AND YOU CAN'T DENY THAT IT IS GLOWING EVERYTIME YOU MOVE IT I asked to contact a supervisor to help me since I have been a client for over 5 or 6 years with 5 phone lines. He said flat out that the store has no managers. I told him that I'll make a complaint and he said you should, we have problems with licenses often. After that I just left. Absolute nonsense. This guy set a new lowest level for customer service. Really sad... My ID IS GOOD ENOUGH FOR FLIGHTS AROUND UNITED States, BANKS, BUT NOT T-MOBILE. RIGHT!
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  April 11, 2019, by Amy G Lakhani
  Abel has the worst customer service skills EVER! My husband and I were pulling teeth to even get one-worded answers out of him. We will not be back to this store!
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  April 01, 2019, by Lurah Houghtaling
  Last weekend had an issue with my phone couldn't be fixed so set me up on an old phone I had and ordered a replacement. Today 7 days later, went in and Robert worked very hard to get as much of my old info on replacement phone without every making me feel I was a bother. He was GREAT. Thanks Robert for your effort on my behalf and your patience with someone like me.